Frequently Asked Questions
Everything you need to know about powering your performance.
How long does shipping take for Power Plate equipment?
Standard domestic shipping typically takes 3-7 business days. For heavy equipment or professional plates, freight delivery may take up to 10 business days depending on your location.
What is your return policy for fitness gear?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping and handling fees.
Do Power Plate products come with a warranty?
Yes, all our vibration plates include a comprehensive manufacturer's warranty. This typically covers 2 years on parts and 1 year on labor for residential models.
Can I finance my purchase?
Absolutely. We partner with Klarna and Affirm to offer flexible monthly payment plans, allowing you to invest in your health now and pay over time.
How do I track my order?
Once your order ships, you will receive a confirmation email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Is assembly required for the vibration plates?
Most of our portable models come fully assembled. For larger, column-based models, minor assembly is required, and we provide detailed instructions and tools in the box.