Returns & Exchanges

At Power Plate, we stand by the quality of our recovery and vibration technology; if you are not completely satisfied with your purchase, you can return your item within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Equipment

Securely pack your Power Plate device in its original packaging, ensuring all accessories, manuals, and power cables are included to avoid restocking fees.

3

Ship to Service Center

Affix the provided shipping label to your package and drop it off at the designated carrier location for tracked transit back to our warehouse.

4

Inspection and Refund

Once our technicians verify the unit's condition, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing